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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shane Stone

September 18, 2026

5  out of  5
rating by Shane Stone
"Drew is very helpful and always helps me with any issues.They do there best to get you the best rates and always beat the competition.I feel very good being with state farm and plan to continue my business with them."
We responded:
"Thanks so much for the fantastic rating, Shane! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Tim Welsch

September 16, 2026

5  out of  5
rating by Tim Welsch
"I had a great experience working with Drew at State Farm! He was incredibly kind, helpful, and professional throughout the entire process. Drew took the time to answer all my questions and made everything easy and stress-free. I truly appreciate the excellent customer service and would highly recommend him!"
We responded:
"Tim, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Verona insurance team! - Your State Farm Agent, Kim Springer "
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Eric Waight

September 8, 2026

5  out of  5
rating by Eric Waight
"I have been working with this agency for several years now. Always enjoyed working with Springer Insurance, Drew has helped me several times with claims and other important issues as well as been able to answer any questions I've had. Highly recommend."
We responded:
"Thank you so much for the 5 stars, Eric! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Ed Farmer

August 19, 2026

5  out of  5
rating by Ed Farmer
"Very friendly and quick to respond to any questions I may have. I've been with this agency now for quite a few years and I'm very happy with all that they do."
We responded:
"Ed, thank you for the fantastic review! We’re always here to support you with your insurance needs in Verona. "
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Joan Williams

August 14, 2026

5  out of  5
rating by Joan Williams
"Dear Pam,

Thank you for your support and guidance during my transition to State Farm. I greatly appreciate your thorough explanations and patience, which made the insurance details easy to understand and gave me complete confidence in my decision. The cost savings will also be a significant benefit.

Thank you again for your exceptional service.

5-Stars definitely!!!!!

Joan Williams"
We responded:
"Joan, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Sandy Reiner

August 13, 2026

5  out of  5
rating by Sandy Reiner
"Caroline went over and above in helping me update our property insurance and letting me know when she updated information with our mortgage provider."
We responded:
"Thank you so much for your wonderful feedback of us here at Kim Springer’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Kim Springer’s Insurance Team "
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Jenna Kocott

July 24, 2026

5  out of  5
rating by Jenna Kocott
"Couldn’t ask for a better agent than Pam! Highly recommend!!!!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Sandra Finzel

July 21, 2026

5  out of  5
rating by Sandra Finzel
"Have been with State Farm for over 10 plus years. Dealing with Pam is always a pleasure Pam is so incredibly helpful with any questions we may have.and always quick to return a phone call when needed. Can't give them enough thank yous."
We responded:
"Thank you so much for the 5 stars, Sandra! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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joe t

July 20, 2026

5  out of  5
rating by joe t
"Always very friendly, honest and helpful."
We responded:
"Thank you so much for the 5 stars, joe! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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kristen serrao

July 18, 2026

5  out of  5
rating by kristen serrao
"Pam has been an incredible State Farm agent for our family for more than 9 years. She is always quick to respond, attentive, knowledgeable, and genuinely pleasant to work with. Anytime we’ve had questions or needed assistance, she’s made the process easy and stress-free.

We’ve referred several family members to Pam over the years because of her expertise, professionalism, and the exceptional service she consistently provides. It’s reassuring to know we have an agent we can trust who truly cares about her clients. I highly recommend Pam to anyone looking for outstanding insurance service!"
We responded:
"Thank you so much for the 5-star rating, kristen! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Kim Springer "
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dominique berry

July 17, 2026

4  out of  5
rating by dominique berry
"I have had insurance with them for over 10 years. Every member rep from the Kim Springer office has always been kind, courteous and helpful no matter how many times I call or need assistance with the same things. Pam especially remembers various details about me and my family over the years, and makes me feel like we are old friends who catch up every so often. I highly recommend this office, the people are really awesome and helpful."
We responded:
"Hi dominique, thank you for your review! Your feedback truly matters to us, and we’re so glad you chose to share your experience with us here in Verona.  Please give us a call or email if you ever have any concerns or questions. - Kim Springer and Team "
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Shelby

July 17, 2026

5  out of  5
rating by Shelby
"Really impressed. Made one phone call and all my inquiries were answered and my premium was actually lower due to some bundle and save discounts. Extremely happy with this office"
We responded:
"Thank you so much for your kind review, Shelby!  If you need insurance assistance, we are just an email or call away! - Kim Springer, your State Farm Agent   "
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Kenny Farona

July 17, 2026

5  out of  5
rating by Kenny Farona
"Always super helpful. Thank you!!"
We responded:
"Kenny, thank you for the fantastic review! We’re always here to support you with your insurance needs in Verona. "
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Willowwisp

July 16, 2026

5  out of  5
rating by Willowwisp
"Drew was a great help!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Verona. "
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Melanie

July 16, 2026

5  out of  5
rating by Melanie
"Been with Kim Springer’s State Farm office with Pam Corcoran as my agent for a few years and they have gone above and beyond for me! I bundle car and homeowners insurance through them and they have handled everything quickly and professionally. I recommend their office to anyone who needs new coverage!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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bee cel

July 14, 2026

5  out of  5
rating by bee cel
"Pam is the best. Hands down"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Kim Springer’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kevin Hurt

July 13, 2026

5  out of  5
rating by Kevin Hurt
"Great insurance company always had my back when something unexpected happens, they never let me down"
We responded:
"Thank you for taking the time to leave such a great review, Kevin. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Morgan Pratillo

July 9, 2026

5  out of  5
rating by Morgan Pratillo
"State Farm has been good to us since we joined a few years ago. Pam has always been super helpful when we need something!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Justin Kocott

July 9, 2026

5  out of  5
rating by Justin Kocott
"My agent Pam has been there for any of my insurance needs. A true good neighbor indeed."
We responded:
"Justin, thank you for your wonderful review of State Farm Agent Kim Springer’s Team!"
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Rebekah Kozub

July 8, 2026

5  out of  5
rating by Rebekah Kozub
"Everyone is always very friendly in the office."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Kim Springer’s Team. "
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Joyce Tibbs

July 8, 2026

5  out of  5
rating by Joyce Tibbs
"I have had State Farm for many years. Claims were always paid promptly? There customer service to start a claim very ,professional. Reliable and make sure you submit everything for your claim. Kim Springer and her staff are wonderful always there when I need them. State farm website is very friendly to submit your claims. State Farm is a good company. Pam thanks for always going over my policies and making sure I get the best price. Your office Rock !"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Kim Springer’s Team. "
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Bobby Coleman

July 8, 2026

5  out of  5
rating by Bobby Coleman
"I have been with this insurance company for years. Always prompt professional service for all of my insurance needs. They are great to work with!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Kim Springer’s Team! We deeply appreciate your kind words here in Verona . "
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Kelly Flaherty

July 7, 2026

5  out of  5
rating by Kelly Flaherty
"Highly recommend Pam Corcoran! She’s always so helpful and quick to help/answer any questions I have."
We responded:
"Kelly, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kim Springer’s Team—we are always here to help!"
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Lauren Stitt

July 7, 2026

5  out of  5
rating by Lauren Stitt
"Great customer service. Pam was very helpful in setting up insurance policies for my kids. Had a car accident and putting in a claim and getting everything taken care of was so
efficient!"
We responded:
"Thanks so much for the amazing review, Lauren! We really appreciate your support here in Verona . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Tim Williamson

July 6, 2026

5  out of  5
rating by Tim Williamson
"Pam is the best always goes above and beyond"
We responded:
"Thank you for the amazing review, Tim! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."